Privacy Policy

1.2 Information Obtained Through Inquiries

Where you contact us via the telephone numbers, email addresses, postal addresses, fax lines or other channels displayed on our website for consultation, we may collect your given name, nickname, corporate entity name, contact telephone number, email address, city of residence, physical mailing address, email content, as well as details of your inquiries, demands, suggestions or complaints. Such information is used to identify you, address your feedback, conduct follow-up communications, render requested services and respond to your inquiries and proposals.

1.3 Automatically Collected Website Log Data

When you browse this Website, we shall automatically collect and sort technical log information, including but not limited to access time, visit frequency, visited webpages and browsing duration. Such data is utilized for website traffic statistics, website administration improvement and service optimization. Such log data shall not be used to identify you personally.

1.4 Circumstances of Sharing Your Personal Information

1.4.1 Disclosure to Han's Laser Group Affiliates

1.4.2 Disclosure in Connection with Corporate Transactions

1)Where we sell, assign, merge, integrate, restructure any part of our business, consolidate with, acquire or establish a joint venture with any other enterprise, your personal information may be disclosed to any new owner or third party participating in such corporate restructuring;

2)Where we sell or assign any of our assets, the personal information we hold pertaining to you may be transferred as part of such assets to any new owner or third party involved in the sale or assignment.

1.5 Processing Without Prior Consent Pursuant to Applicable Laws, Regulations and National Standards

1)Processing is necessary for the personal information processor to perform statutory obligations or official duties;

2)Processing is necessary for the conclusion or performance of a contract to which you are a party;

3)Processing is required to respond to emergent public health incidents, or to protect the personal safety, physical health and property security of natural persons and legal persons in emergency situations;

4)Processing of personal information that you have voluntarily disclosed or otherwise lawfully disclosed, within a reasonable scope as prescribed by law;

5)Other circumstances stipulated by applicable laws and administrative regulations.

1.6 Updated Functional Processing Rules

Please acknowledge that our functions and services are subject to continuous iteration and upgrading. If a function or service involves collection and processing of your personal information not specified herein, we shall separately notify you of the scope, purpose and mode of such information collection via website announcements or equivalent channels to obtain your consent prior to processing.

1.7 Cross-Service Information Utilization

In addition, we shall collect your personal information to the minimum extent required in strict compliance with applicable laws, regulations and this Policy, and implement rigorous security safeguards to protect the confidentiality, integrity and availability of your personal data.

2. Storage of Your Personal Information

2.1 Storage Location

All personal information collected from you shall be stored on our proprietary servers.

2.2 Retention Period

In general, we retain your personal information only for the period necessary to fulfill the stated processing purposes and within the retention limits prescribed by applicable laws and administrative regulations. 

For instance:

Upon full resolution of your inquiry, we shall erase your personal information within a reasonable period;

If any of our products or services cease operation, we shall delete your relevant personal data within a reasonable period.

3. Information Security

3.1 Security Objectives

We implement comprehensive safeguards to protect your personal information against loss, improper use, alteration, unauthorized access and unauthorized disclosure.

3.2 Technical Security Measures

We deploy a full spectrum of industry-standard security controls commensurate with prevailing reasonable security benchmarks. For example, encryption technologies are adopted to protect your personal data.

3.3 Administrative & Organizational Safeguards

We have established dedicated internal management systems, operational procedures and governance bodies to secure personal information. Access to personal data is strictly restricted to authorized personnel, who are bound by non-disclosure obligations.

3.4 Personal Information Security Incident Response

In the event of a personal information leakage or other security breach, we shall activate emergency response protocols and remedial measures to contain the incident, and fulfill all statutory reporting and notification obligations as required by law.

3.5 International Security Certifications

We exert every reasonable effort to safeguard your personal information. Nevertheless, you acknowledge that data transmission over the Internet is not absolutely secure, and no security control can eliminate all risk of unauthorized access.

4. Your Legal Rights

4.1 Scope of Rights

You are entitled to all statutory rights concerning your personal information held by us, to the fullest extent permitted by applicable laws and regulations, including the right to access, rectify and erase your personal data.

4.2 Exercise of Rights

To exercise any of the above rights, please contact us via the designated email address: brand@hanslaser.com. All your feedback and requests shall be processed in a timely manner.

5. Minor Personal Information Protection

5.1 Access Restriction for Minors

We attach paramount importance to the protection of minors’ personal information. If you are a minor, you may not use this Website for any purpose without prior written consent from your parent or legal guardian. If you have inquiries regarding the personal information of a minor under your guardianship, please contact us via brand@hanslaser.com.

5.2 No Intentional Collection of Minors’ Data

We shall not intentionally collect personal information of minors for any purpose. If you are a parent or legal guardian and believe we hold any personal information of a minor without your consent, kindly notify us via brand@hanslaser.com, and we shall permanently erase such data.

6. Amendments to This Policy

Any revisions to this Privacy Policy shall be published on the Website. You are advised to revisit this page and website announcements periodically to review any updates or amendments hereto.

7. Disclaimer

1.Where the Website reasonably believes it has obtained valid user authorization in accordance with its established rules and procedures;

2.Where the Website is obligated to disclose relevant information pursuant to laws, administrative regulations, regulatory provisions or public security requirements;

3.Leakage, loss, theft or tampering of personal data arising from hacker attacks, computer virus intrusion or outbreak, governmental regulatory mandates or force majeure events;

4.Other scenarios necessary to protect the legitimate rights and interests of this Website and relevant right holders.

8. Contact Us